Residential Moving Services
From a team you can trust

If your move involves a larger space, typically more than 1500 sqft, or if your move is complex, such as merging households, involves storage, or downsizing, you would likely benefit from a more accurate estimate. Additionally, if you have specialty items such as ornate furniture with intricate detailing, antiques, priceless items, high-end artwork or very large and bulky items, it's recommended to get a more detailed estimate to ensure these items are properly accounted for.

For larger moves or complex scenarios, Motivated Movers prefers to send an estimator to handle the move details in person. You can request an in-person estimate by contacting us directly. For smaller moves, an estimate can often be provided over the phone or through an online submission.

We hate surprises as much as you do, but sometimes we arrive at a customer's home and find that things are not what we expected. Because of this, the final payment for your move is based on the actual hours worked (including the time it takes our movers to reach your home and return to our office), not the initial estimate. While the estimate provided by Motivated Movers aims to be as accurate as possible, various factors can influence the final cost of your move, such as how well-prepared you are on the move day, and how well you communicated your needs during the estimating process.

There are a lot of factors can affect the cost of a move, including the size of the move, how well-prepared you are on the day of the move, and whether you use the company's packing services. Using inappropriate packing materials or containers can also make the move less efficient and potentially more costly. While not exhaustive, the list below are common factors that affect the cost of a move:

• Number of rooms/bedrooms
• Volume of belongings
• Whether packing services are used
• Distance between locations
• Weather conditions on moving day
• Traffic conditions between locations
• Accessibility of both properties (e.g., stairs, elevators)
• Size and weight of individual items (e.g., furniture, appliances)
• Complexity of disassembling/reassembling furniture
• Level of organization and readiness before the move begins

Looking to reduce the cost of your move? Ask your estimator what they recommend for a move that is efficient, safe, and organized.

Yes, you can reserve a moving date by booking your move after you have received an estimate from one of our move coordinators. The sooner you can inform Motivated Movers about your moving needs, the better the company can serve you. It's recommended to make a booking as soon as you have a signed contract on your new home.

Preparing for moving day involves several steps and careful planning. Here's a comprehensive guide to help you navigate the process:

• Pack your items carefully: If you are packing your belongings yourself, use good-quality boxes that are sturdy and can withstand weight. Make sure to pack your boxes correctly, filling them in a way that maximizes space and minimizes potential damage. For example, heavier items should go at the bottom and lighter items on top. Don't overfill your boxes, as this can make them too heavy to lift and more likely to break.
• Avoid used boxes: Used boxes can be weak and prone to breakage, which can result in loss or damage to your items. It's best to invest in new, sturdy boxes to ensure the safety of your belongings.
• Label your boxes: Clearly label your boxes on multiple sides with the room they belong to and a brief description of the contents. This will make unpacking easier and help the movers know where to place each box in your new home.
• Keep areas clean and clutter-free: Ensure that the areas the movers will need to access are clean and free from clutter. This includes hallways, stairways, and doorways. This not only speeds up the moving process but also ensures the safety of the movers.
• Separate your important documents and valuables: Keep all important documents, such as passports, birth certificates, and financial documents, in a safe place that's separate from your moving boxes. You should also do the same for any valuable items, like jewelry or expensive electronics. These items should ideally be transported by you personally on moving day.
• Pack an essentials bag: Pack a bag with all the essentials you'll need during the first day or two in your new home. This could include toiletries, a change of clothes, medication, phone chargers, basic kitchen utensils, and anything else you use daily. This will save you from having to rummage through boxes to find these items.
• Prepare your boxes properly: When preparing your boxes, interlock the flaps and secure them with packing tape (not duct tape). Professional movers will do this for you if they're packing your items.
• Cancel and set up all services in advance: Remember to cancel or transfer all your utilities and services, such as electricity, gas, water, internet, and cable, well in advance. You should also notify your post office, bank, insurance company, and any other relevant parties of your change of address.
• Create a checklist: Make a room-by-room checklist to keep track of what needs to be packed and moved. This will help you stay organized and ensure that nothing is forgotten.
• Pack less frequently used items early: Begin packing items that you use less frequently well in advance of your move. Everyday items can be packed closer to the moving day. This way, you won't disrupt your daily routine too much while still making progress in your packing.

Remember, the key to a successful moving day is preparation. By following these steps, you can ensure that your moving day goes as smoothly and efficiently as possible.

On moving day, the moving crew will call you before they leave the office to give you an idea of when the move will begin. The bill for the move starts when the moving crew leaves the office. They will start by doing a walkthrough of your home, which allows them to plan the most efficient way to pack (if requested) and load your belongings. The moving crew will handle the disassembly and reassembly of beds and take TVs off their mounts for you. Unless instructed not to, they will blanket wrap all furniture items for protection and utilize their training to safely and efficiently move your items. If there are any items that need special attention, such as high-value or delicate pieces, they will ensure these are handled with extra care.

The crew will load your belongings onto the truck, carefully arranging them to maximize space and minimize movement during transit. They will then transport your items to your new location. Upon arrival, the crew will unload your belongings, placing them in the rooms as per your direction.

Throughout this process, the crew will be respectful, professional, and attentive to your needs. They are there to answer any questions you may have and to ensure your move is as stress-free as possible. At the end of the move, you will be asked to do a final walkthrough to ensure everything is to your satisfaction.

For an even more successful move, it is important to follow these guidelines:

• Keep Kids and Pets Out of the Way: For their safety and to ensure a smooth moving process, it's best to arrange for children and pets to be somewhere else during the move. If this is not possible, designate a safe area for them to stay where they won't be in the way of the movers.
• Ensure the Move Area is Accessible and Clutter-Free: Clear all pathways of any obstacles. This includes the area around your home such as driveways, sidewalks, and stairs. The moving crew should be able to move freely without tripping or stumbling over items. This not only speeds up the moving process but also ensures the safety of the movers and your belongings.
• Try to Reduce Last-Minute Changes as Much as Possible: Last-minute changes can cause delays and increase the cost of your move. To avoid this, try to finalize your plans well in advance of moving day. If you do need to make changes, inform your moving company as soon as possible so they can adjust their plans accordingly.
• Have a Knowledgeable Household Adult Standing By for Questions at All Times: If possible, have someone who is familiar with your belongings and your new home available during the move. This person can answer any questions the movers might have and provide guidance on where items should be placed in your new home. This can save time and prevent any confusion or miscommunication.

By following these guidelines, you can contribute to a more efficient and successful move. Remember, your moving crew is there to help and make your moving day as stress-free as possible. Your cooperation and preparation are key components to achieving this goal.

Remember, moving day can be a busy and exciting time. Having a professional moving crew can help reduce the stress and make the process smoother. With Motivated Movers, you can expect a team that is not only skilled in the physical aspects of moving but also committed to providing excellent customer service.

The length of your move can depend on several factors, such as the size of the move, the preparedness of the home and items, and whether packing services are used. It's best to discuss your specific situation with your dedicated estimator for a more accurate timeline. Your moving estimate will be the most accurate forecast of move duration available.

If there was an issue with your move, you should reach out to Motivated Movers directly. The company takes full responsibility for any damage caused to your home, regardless of the coverage plan selected for the contents being moved. They aim to make your move the best experience possible and will work with you to resolve any issues.

Ttipping your movers is a wonderful way to show your appreciation for their hard work. It is not mandatory but it is certainly appreciated. The amount you decide to tip is entirely up to you and should reflect your level of satisfaction with their service and the moving process.

As a guideline, consider the complexity and size of your move, the quality of service, and the length of time the move took. A common rule of thumb is to tip between $10 - $20 per mover for a half day of work, and $20 - $40 per mover for a full day. For example, if you had a crew of three helping you with a move that took half a day, a good tip would be $30 - $60 in total or $10 - $20 per person.

If your move was particularly complex or challenging, involved large and heavy furniture, or if the movers provided exceptional service, you are welcome to tip more. It's also important to take into consideration the amount of care and effort the movers put into handling your belongings. If they went above and beyond to ensure your items were handled safely and efficiently, a higher tip would be a nice gesture.

You can tip either through the credit card on the bill or in cash, which is always welcome. If you decide to tip in cash, you can give it to the crew leader, who will distribute it among the crew, or give it individually to each mover.

Remember, tipping is a personal decision and there are no hard and fast rules. The most important thing is to show your appreciation for a job well done.

Yes, Motivated Movers can cater to your specific needs and help with only a portion of your move if that's what you require. The company prides itself on its flexibility and ability to adapt to the customer's needs. We’re proud to be a top choice for simple and complex moves alike.